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👥 Roles and permissions
The following roles can link proof to and unlink proof from an issue:
Administrators
Compliance managers
Users
Proof linked to an issue does not also link to the affected object, e.g. a control.
For example, if control ID 1234 has an issue linked to it, and a member of your team links proof to the issue, the proof will not be linked to control ID 1234.
Linking proof to an issue
From the left menu, select the tab that corresponds with the issueissue. For example, if you want to link proof to an issue that's linked to a control, select the Controls tab.
Select the specific object that the issue is linked to. For example, if the issue is linked to control ID 1234, select that control.
Select the Issues tab.
Select the issue.
In the right pane, scroll to Proof.
Hyperproof only supports uploading up to 1GB of proof in a single upload.
Add your proof in one of the following ways:
Drag and drop files onto the proof grid.
Click Add proof and select one of the following:
My Computer - To use proof stored on your computer, click My Computer in the upper-left corner.
This <object> - To use proof stored on objects linked to an evaluation or audit request, click This <object>.
Cloud storage integration - To use proof stored in an integration, such as Drive, select the integration’s icon from the Add integration section in the bottom-left corner. Optionally, turn on LiveSync to automatically keep your proof up to date.
Paste a link - Select this option to use a website URL as proof. The URL is rendered as a “Link” file type in Hyperproof; the only information shown in the file is the URL.
Paste an image - Select this option to use a screenshot as proof. Take a screenshot (Cmd-Shift-5 on Mac, Shift-S on Windows), copy it to the clipboard, and then paste it in Hyperproof. Chrome users may need to allow this functionality. If prompted by the browser, refresh the page after clicking Allow.
Existing proof - To reuse proof that already exists in your organization, select either Labels, Proof, My Controls, Vendors, Risks, Policies, or Programs from the left menu.
📝 Note
When selecting existing proof on a policy, only effective and retired policy versions display.
Unlinking proof from an issue
Unlinking proof from an issue removes the proof from the issue, but doesn’t delete it from your organization. When you unlink proof, you can still view the proof at the organizational level.
From the left menu, select the tab that corresponds with the proof you want to unlink. For example, if you want to unlink proof from an issue that's linked to a control, select the Controls tab.
Select the specific object that the issue is linked to. For example, if the issue is linked to control ID 1234, select that control.
Select the Issues tab.
Select the issue.
Select the Proof tab.
Scroll to Proof and, if necessary, expand the section.
Hover over the proof you want to unlink, then click the Unlink icon.
Click Confirm.
The proof is unlinked from the issue.