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Unarchiving requests

Written by Hyperproof Support
Updated over 3 weeks ago

πŸ‘₯ Roles and permissions

The following roles can unarchive requests:

  • Administrators

  • Compliance managers with manager permissions

  • Users with manager permissions


Archived requests can be unarchived to restore them to view on audits and the Work items page. For information on archiving, see Archiving requests.


πŸ“ Note

If the evaluation's reference field has ever been archived and later unarchived, Hyperproof adds _Unarchived to that field.


Unarchiving requests in bulk

Multiple requests can be unarchived at once when they are displayed in grid view.

  1. From the left menu, select Audits or Assessments.

  2. Select your audit or assessment.

  3. Select the Requests tab.

    requests-tab-generic.png

    Requests tab in an audit.

    requests-tab-assessments.png

    Requests tab in an assessment.

  4. Select the Grid view icon if the requests are displayed in card view.

    grid-view-generic.png

  5. Scroll to the end of the requests list, then click Show archived.

    show-archived-requests.png

  6. Select the checkboxes next to the requests you want to unarchive.

  7. Click Unarchive.

    The requests are unarchived and moved back into the requests list. Tasks and issues on the request are visible again on the Work items page.

Unarchiving from request details

An archived request can be unarchived directly from the details panel on the request.

  1. From the left menu, select Audits or Assessments.

  2. Select your audit or assessment.

  3. Select the Requests tab.

    requests-tab-generic.png

    Requests tab in an audit.

    requests-tab-assessments.png

    Requests tab in an assessment.

  4. Select the Grid view icon if the requests are displayed in card view.

    grid-view-generic.png

  5. Scroll to the end of the requests list, then click Show archived.

    show-archived-requests.png

    The list of archived requests is displayed.

  6. Select the archived request to show the details panel.

  7. Click Unarchive.

    The request is unarchived and moved back into the requests list. Tasks and issues on the request are visible again on the Work items page.

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