Hyperproof cookies | Hyperproof.Io [Test] Help Center

Cookies are small text files containing a string of characters sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. For more information, see Hyperproof's cookie policy.

The following required cookies are installed when you log in and use Hyperproof:

Name	Definition	Duration
	Hyperproof
`hp_last_email_address`	Used to auto-fill the user name on the login page and to help manage session data.	Session
`hp-client-type`	Used to help with routing.	Session
	planhat
`-plantrack`	Stores user data to help track actions with Planhat analytics.	Session
	PostHog Uses only first-party cookies. The same cookie works across subdomains (e.g., posthog.com and eu.posthog.com) For full GDPR compliance guidance, review the GDPR compliance documentation
`ph_<project_api_key>posthog` Or `ph_ph<project_api_key>_posthog`	Stores user identification and session information, including: User's distinct ID Session ID and device ID Active and enabled feature flags Super properties you've defined PostHog configuration options (e.g., whether session recording is enabled)	365 days
`_ph_opt_in_out_phc<project_api_key>`	Stores the user's tracking consent state (whether they've opted in or out of tracking)	365 days
dmn_chk_<uuid>	Used temporarily during initialization to verify that cookies can be set on the domain.	Expires immediately
	Heap
`_hp2_ses_props.APP_ID`	Stores session properties, such as timestamp and cookie domain/path.	30 minutes
`_hp2_props.APP_ID`	Stores event properties set by the addEventProperties API.	13 months
	Segment
`ajs_anonymous_id`	An anonymous ID generated by Analytics.js, is used for Segment calls. This cookie doesn't have a listed lifespan. It is set to an immediate expiration since the value is set from session data each time the value is used.	Expires immediately
`ajs_user_id`	A user ID that can be specified by making an identify() call with Analytics.js. This cookie doesn't have a listed lifespan. It is set to an immediate expiration since the value is set from session data each time the value is used.	Expires immediately
	Auth0
`auth0`	Used to implement the Auth0 session layer.	1 day
	Google analytics
`_ga`	Used to distinguish users. Note that this Help Center also uses this cookie.	2 years
`_ga_<container-id>`	Used to persist session state. Note that this Help Center also uses this cookie.	2 years
`_gid`	Used for analytics.	24 hours
	Intercom
`intercom-id-[app_id]`	Anonymous visitor identifier cookie. As people visit Hyperproof site, they get this cookie.	9 months
`intercom-session-[app_id]`	Keeps track of sessions.	1 week
`intercom-device-id-[app_id]`	Unique device identifier.	9 months
	Zendesk
`__zlcmid`	Stores a unique chat visitor ID.	365 days
	Hyperproof TPRM
`prodToken`	Stores the authentication token for the logged-in user.	30 days

Enabling single sign-on with Microsoft Entra ID via OIDC for Hyperproof Gov

Understanding product releases in Hyperproof EU and Hyperproof Gov

Provisioning Hyperproof users and groups with SCIM

One-time passcodes for external users in Hyperproof US and Hyperproof EU

Configuring SCIM in Hyperproof