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Working in Hyperproof as an external auditor

Written by Hyperproof Support
Updated over 3 weeks ago

For a list of external auditor permissions, refer to External auditor permissions.


πŸ’‘ Tip

For more information, see the Auditor perspective video at the bottom of the page.



πŸ“ Note

When logging in to Hyperproof, external auditors must use one of the default URLs, not a custom URL used for SSO. Default URLs include:


Accessing the audit
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After signing in to Hyperproof, you can access the audit via the Audits tab. From the left menu, select Audits, and then select the audit.
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Importing requests into an audit
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For more information on importing requests into an existing audit in Hyperproof, follow the steps in the Importing audit requests as an External Auditor article.
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Creating a request
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For information on creating a new request, refer to Creating a new request.
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Communicating with the organization
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Hyperproof organizations use the Activity Feed to stay in the loop. If you want to communicate with a member of the organization, you can do so by using the audit’s Activity Feed. If you want to discuss a specific request, you can comment directly on the request.
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If you want to bring someone's attention to a comment, you can @mention them. For example, you could add a comment similar to the following: @John Smith, can we meet to discuss this request? Hyperproof will send an email to John Smith with your comment. Note that the user must exist in Hyperproof.
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If you, as the auditor, are @mentioned, you do not receive an email from Hyperproof, but you can see the comment in the Activity Feed.
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To add a comment to the Activity Feed:

  1. From the left menu, select Audits.

  2. Select the audit.

  3. Do one of the following:

    • Click the Activity Feed icon in the upper-right corner to discuss the entire audit.

      audit-activity-feed.png

    • Select the Requests tab, select the request you want to discuss, and then scroll to the Activity Feed in the right pane.

      activity-feed-request.png

  4. Enter your comment, and then press Enter.

    The organization can now see your comment.

Auditor perspective

Watch this video for a short overview of how the external auditor works in Hyperproof.

πŸ”— Embedded content: Open link

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