For a list of external auditor permissions, refer to External auditor permissions.
π‘ Tip
For more information, see the Auditor perspective video at the bottom of the page.
π Note
When logging in to Hyperproof, external auditors must use one of the default URLs, not a custom URL used for SSO. Default URLs include:
Hyperproof US: https://hyperproof.app/
Hyperproof EU: https://hyperproof.eu/
Hyperproof Gov: http://hyperproofgov.app/
Accessing the audit
β
After signing in to Hyperproof, you can access the audit via the Audits tab. From the left menu, select Audits, and then select the audit.
β
Importing requests into an audit
β
For more information on importing requests into an existing audit in Hyperproof, follow the steps in the Importing audit requests as an External Auditor article.
β
Creating a request
β
For information on creating a new request, refer to Creating a new request.
β
Communicating with the organization
β
Hyperproof organizations use the Activity Feed to stay in the loop. If you want to communicate with a member of the organization, you can do so by using the auditβs Activity Feed. If you want to discuss a specific request, you can comment directly on the request.
β
If you want to bring someone's attention to a comment, you can @mention them. For example, you could add a comment similar to the following: @John Smith, can we meet to discuss this request? Hyperproof will send an email to John Smith with your comment. Note that the user must exist in Hyperproof.
β
If you, as the auditor, are @mentioned, you do not receive an email from Hyperproof, but you can see the comment in the Activity Feed.
β
To add a comment to the Activity Feed:
From the left menu, select Audits.
Select the audit.
Do one of the following:
Enter your comment, and then press Enter.
The organization can now see your comment.
Auditor perspective
Watch this video for a short overview of how the external auditor works in Hyperproof.
π Embedded content: Open link
![Hyperproof.Io [Test] Help Center](https://downloads.intercomcdn.com/i/o/xgk1dxp2/757668/427b255f2659cc7e0853d6a00ec1/628914ae2617199b7d999ba797a5305a.png)

